Australian Owned and Operated since 2007
Motors are sent from our QLD based Warehouse
3 Levels of Warranty Available on Checkout
Directly Plug and Play Crate Motors
Certified for Australian Emission Regulations

Tel: 0434 533 850

High Quality Engines

Free Shipping in Aus

One Year Warranty

Split in Instalments

More Information about

Our Returns Policy

Returns Policy

At Crate Engines Australia, we’re committed to your satisfaction with our crate engines. Should you need to return an engine for reasons other than warranty, we’re here to assist you.

Customer Change of Mind or Not Fit for Purpose

You have 7 calendar days from the confirmed delivery date of your engine to initiate a return if it does not meet your expectations due to a change of mind or if it is not fit for your intended purpose. Please note that this policy applies only to unused engines returned in clean, unaltered condition, and in their original packaging.

Refunds

Upon receiving your returned engine and inspecting it, we will notify you of the status of your refund. A 10% restocking fee will be applied to all returned engines for reasons other than warranty. Additionally, you will be responsible for covering the shipping costs both to return the engine to us and for the original shipping of the engine to you, which typically ranges between $250 to $500. Any refund will be initiated to your original method of payment within a certain amount of days, dependent on your financial institution’s policies.

Parts Verification

We understand that some customers may attempt to remove valuable parts from the engine. To ensure fairness to all customers, we carefully inspect returned engines to verify that all original parts are intact. If any parts are found to be missing or altered, a refund will not be provided until all parts are returned.

Limited Return Cases

Please note that “simply not liking the look of it” is not considered a valid reason for returning an engine. An individual cannot judge an engine solely based on its appearance. We encourage customers to thoroughly review the specifications and details provided before making a purchase decision.

Warranty Returns

For engines that have been used and require a return under warranty, please refer to our Warranty Policy section for detailed instructions.

Contact Us

If you have any questions or concerns regarding the return process or eligibility, please feel free to contact our customer service team at [Your Contact Information].

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