1. What is a crate engine?

• A crate engine is a fully assembled engine that is shipped in a crate, ready for installation. It includes all the major components such as the engine block, cylinder heads, and internal parts.

2. What is included with the crate engine purchase?

• Our crate engines typically include the engine block, cylinder heads, camshaft, valvetrain components, and sometimes intake and exhaust manifolds. Please refer to the specific product listing for detailed inclusions.

3. Do your crate engines come with a warranty?

• Yes, our crate engines come with a limited warranty. Please refer to our Warranty Policy section for details on coverage and terms.

4. How long does it take to receive my crate engine?

• Shipping times may vary depending on your location and the availability of the engine. Once your order is processed, you will receive a tracking number to monitor the delivery status. See Shipping Times Page. 

5. Can I install the crate engine myself, or do I need a professional mechanic?

• While some customers choose to install the crate engine themselves, we highly recommend seeking assistance from a professional mechanic to ensure proper installation and performance.

6. What if I receive a damaged or defective crate engine?

• If you receive a damaged or defective crate engine, please contact our customer service team immediately for assistance. We will work to resolve the issue and arrange for a replacement or refund if necessary.

7. Can I return a crate engine if I simply change my mind?

• Yes, you can return a crate engine within 7 days of confirmed delivery, subject to our Returns Policy. Please note that a restocking fee and shipping costs may apply.

8. How do I maintain my crate engine for optimal performance?

• Regular maintenance, including oil changes, fluid checks, and tune-ups, is essential for optimal performance and longevity of your crate engine. Refer to the manufacturer’s recommendations for specific maintenance intervals and procedures.

9. Do you offer custom crate engine builds?

• Yes, we offer custom crate engine builds tailored to your specific requirements. Please contact our customer service team to discuss your needs and receive a personalized quote.

10. Do you accept recommendations for new stock?

• Yes, we welcome recommendations for new stock. If there’s a specific crate engine or product you’d like to see in our inventory, please reach out to our customer service team with your suggestions.

11. What is the quality of the parts used in your crate engines?

• At Crate Engines Australia, we prioritize quality and reliability. We have invested significant time and resources into ensuring that our crate engines feature parts of equal or greater quality than OEM (Original Equipment Manufacturer) parts. Through years of meticulous testing and sourcing from trusted suppliers, we are confident in the durability and performance of our products. View our Product Manufacturer Page. 

12. How can I contact Crate Engines Australia for further assistance?

• You can contact our customer service team via email at [email protected] or by phone at 0434 533 850. We’re here to assist you with any questions or concerns you may have.